Terms and conditions
1. GENERAL PROVISIONS
1.1. MB "Kavos Pupelė" (hereinafter - the Seller) online store (hereinafter - the Store) trades in accordance with the rules of purchase and sale of MB "Kavos Pupelė" goods (hereinafter - the Rules).
1.2. The client must read the Rules before registering and tick the box to indicate that he / she agrees with them.
1.3. After registering, the user becomes a customer of the Store (hereinafter referred to as the Customer), who acquires the rights and obligations set forth in the Rules.
1.4. The Seller has the right to restrict the Customer's rights or cancel the registration at any time if the Customer does not comply with the conditions set forth in the Rules.
1.5. Taking into account the legal acts of the Republic of Lithuania, the Seller has the right to change, amend or supplement the Rules at any time without prior notice to the Customer. The new Rules come into force on the day of their placement in the Store. Customer orders submitted before the amendment of the Rules shall be executed in accordance with the Rules in force at the time of placing the order.
1.6. The Seller shall not be liable and shall not indemnify the Customer for the damage suffered by him as a result of non-compliance with the conditions provided for in the Rules.
2. CUSTOMER PERSONAL DATA
2.1. The user can register on the Seller's website (www.kavos-pupele.lt) by providing the requested personal data during registration.
2.2. Customer registration is confirmed automatically and by the specified e-mail. a letter with the Customer's login information is sent to the e-mail address.
2.3. The Customer agrees that the Seller has the right to process the Customer's personal data in the cases and for the purposes specified in these Rules.
2.4. The Seller confirms that the Customer's personal data will be used for the Customer's identification when ordering the goods, for the delivery of the ordered goods.
2.5. The Customer undertakes to keep his login details to the Store and not to disclose them to any third party. In the event of a breach of this provision of the Rules, all related liability shall lie with the Customer. Upon learning of the disclosure of his login details, the Customer shall immediately inform the Seller, who shall block the Customer's login based on the Customer's notification. The parties agree separately on the reactivation of the Client's registration.
2.6. The Seller undertakes not to disclose the Customer's personal data and information related to the order to any third parties, except for the Seller's partners providing the supply and delivery of goods or other services related to the Customer's order. In other cases, the Client's personal data may be disclosed when required by the competent State institution in the cases provided by the laws of the Republic of Lithuania or with the separate written consent of the Client.
2.7. The Seller undertakes to ensure the protection of the Customer's personal data in accordance with the laws of the Republic of Lithuania.
3. PURCHASE-SALE AGREEMENT
3.1. Confirmation of the Seller's order, after the Customer has submitted the order after getting acquainted with it and agreeing with these Rules, is equivalent to concluding a sales contract. From that moment, the Customer is obliged to pay for the ordered goods at the prices set at that time and to accept these goods.
3.2. The contract is considered fulfilled when the Customer pays for the goods and receives them.
3.3. An annex is considered to be an integral part of this contract, i.e. confirmed order received by the Customer by e-mail with the information specified therein.
3.4. The contract is terminated when the order is canceled by one of the parties to the contract or when the Customer's reasonable request to return all (part) of the money paid for the product, change the product to the same good quality, eliminate defects within a reasonable time or reimburse himself or with the help of third parties is satisfactory.
3.5. A new sales contract is concluded each time an order is placed.
4. PAYMENT PROCEDURE
4.1. The prices of the goods indicated in the store are already final, i.e. they already include statutory value added tax of 21%.
4.2. The shipping fee is indicated when the order is placed until it is confirmed.
4.3. The customer pays for the ordered goods in advance through the PaySera.lt system. It is a reliable, secure and fast online payment system. Users of PaySera.lt services are protected from data theft and loss, as the security of transactions is ensured by using the most advanced information technologies.
4.4. The seller undertakes to provide the correct information necessary to fully pay for the ordered goods, but accepts no responsibility for the poor service of the banks and the resulting losses. Also, the Seller does not accept any responsibility for any errors made by the Customer during the formation and execution of the order (eg incorrect entry of the account number, incorrectly submitted order code, etc.) and the resulting losses.
5. CONDITIONS OF DELIVERY OF GOODS
5.1. The delivery price depends on the order amount: if the purchase amount is less than 30 Eur - the delivery price to DPD ATMs is 2 Eur, the delivery price by DPD courier to the address specified by you is 3.5 Eur. If you buy for more than 30 Eur - delivery to DPD post offices - free of charge. An additional fee of 1.99 EUR is applied when the Customer wants to pay for the goods to DPD courier upon delivery. The customer who chooses to pay the courier during delivery undertakes to accept the goods sent to him. If the Customer refuses to pay for the shipment sent to him, accept the goods and return the goods to the Seller, the Customer will be sent an additional invoice to cover all shipping costs within 14 days. If the Customer refuses to cover such costs, the Seller acquires all rights to apply to the bailiff for pre-trial debt recovery.
5.2. The seller's delivery time is 3 working days from the date of purchase.
5.3. If the Seller fulfills all its obligations related to the delivery of the goods, i. if the goods arrive at the delivery place specified by the Customer, which the Customer chooses when paying for the goods, within the delivery period specified by the Seller, but the Customer refuses to accept the goods from the ATM within 7 working days after placing the goods in the ATM and returns the goods to the Seller:
- When the Customer requests a refund for the purchased goods, the Seller returns only a part of the total amount paid by the Customer - the delivery amount is deducted, the amount of which depends on the delivery method chosen by the Customer;
- Upon the Customer's request to resend the goods, all costs related to the re-delivery shall be borne by the Customer, depending on the delivery method chosen by the Customer.
5.4. For an electronic version of the invoice, please contact us by e-mail - info@coffee4all.lt
5.5. Orders are accepted daily, but only on weekdays.
6. PRODUCT WARRANTIES
6.1. The Seller declares that the Goods meet the usual quality requirements for these Goods. The general characteristics of each Product sold in the Store are provided in the Product Description attached to each Product.
6.2. The Color of the Goods in the Store may sometimes not correspond to the actual characteristics of these Goods due to the characteristics of the image transmitted by the means of communication used by the Customer. Also, the appearance of the packaging itself may differ from that displayed on the website.
6.3. The Seller shall not be liable for the deterioration of the Goods if the Customer or the persons to whom the Customer has handed over the Goods used them for purposes other than those for which the Goods are normally used, did not comply with the instructions, violated the rules of transportation, storage, use and / or storage of the Goods, and also, if there are visible defects in the packaging of the Goods or other external defects not discussed in writing during the transfer of the Goods or the deterioration of the quality of the Goods is caused by the actions of the Customer or other persons to whom the Customer has sold the Goods.
7. RETURN OF GOODS
7.1. Defects in the Goods sold to the Customer are eliminated, low-quality Goods are replaced and returned in accordance with the Rules of Return and Exchange of Goods approved by the Minister of Economy of the Republic of Lithuania in 2001. June 29 by order no. 217 On the Approval of the Rules for the Return and Exchange of Items ". More information on the return conditions can be found here.a.
7.2. In case of return of unlikely goods, the delivery fee must be paid by the Customer. The costs of parcel delivery of returned low-quality goods shall be borne by the Seller.
7.3. The Seller accepts the Goods from the Customer if: the Goods have not been used, have not lost their appearance and have not been damaged by the Customer, are presented in the original neat packaging, the full set of the Goods is returned, the Customer submits the Product purchase document.
7.4. The product is not exchanged, the defects are not remedied free of charge and the money is not refunded if the defects of the product are due to the customer violating the rules of use or storage of the product.
8. RIGHTS, OBLIGATIONS AND RESPONSIBILITIES OF THE PARTIES
8.1. The Customer has the right to: purchase the Product for sale at the price specified in the Store in accordance with the Rules, cancel the Product purchase-sale agreement concluded by means of communication by notifying the Seller in writing within 14 (fourteen) days from the date of delivery, if the item is not damaged or has not changed significantly, except in the case of a contract for goods made to order for an individual customer;
8.2. The Customer undertakes: when using the services provided by the Seller in the Store to follow and comply with the provisions set forth in these Rules, not to disclose his login details to third parties, submit orders completed in accordance with these Rules to the Seller form, update this data immediately and get acquainted with the Store Rules.
8.3. The Seller has the right to: suspend the operation of the Store at any time; change, update and correct the Rules. Change the range and prices of the Goods sold; To limit or cancel the Customer's registration and access to the services provided by the Store without the Customer's intentional actions to the detriment of the Store or the Seller; cancel the Customer's order when the Customer is late in paying for the Goods or the order is inaccurate or incorrect.
8.4. The Seller undertakes to: sell the Goods and issue a document confirming the purchase and sale of the Goods to the Customer who has paid for them in accordance with the procedure established by legal acts; to sell the Goods together and deliver the ordered Goods under the conditions specified in the Rules; to provide the Customer with the necessary, correct and comprehensive information about the Product for sale in the state language; to enable the Customer to use the services provided by the Store under the conditions provided for in the rules.
8.5. The customer is responsible for the accuracy of the personal data provided and for the storage and non-disclosure of login data to third parties.
8.6. The Customer is responsible for his actions performed in the Online Store.
8.7. The Seller shall not be liable for any losses incurred as a result of the Customer's failure to become acquainted with these Rules, even though such opportunity has been provided.
8.8. The Seller is not responsible for the advertising published in the Store by other third parties and the accuracy of the information contained therein.
8.9. The parties agree that in the event of liability of one party, the guilty party shall indemnify the other party for direct damages.
9. OTHER PROVISIONS
9.1. It is strictly forbidden to copy or otherwise distribute the information on the MB Kavos Pupelė website without the written permission of the store.
9.2. The Rules have been drawn up in accordance with the legal acts of the Republic of Lithuania, and the law of the Republic of Lithuania shall apply to the relations provided for in these Rules.
9.3. The Parties undertake to settle all disputes arising from the implementation of the Rules through negotiations. If the dispute is not settled through negotiations, the disputes are settled in court.